Security vendors offer many products and solutions that need to be implemented by trained and knowledgeable resources. The various technologies require deep understanding of Operating Systems, Oracle Databases, Network configurations, and SAN Storage configurations to be deployed successfully.
ThetaPoint’s Implementation Service focuses on installing, configuring, and tuning Security Products in a customer’s unique environment. Customers can be assured that when completed, they will have an optimally performing solution ready to tackle the complex business problems the products were intended to solve.
As security products mature and gain additional functionality, customers need to upgrade their deployed technologies to get the most out of them. While customer administrators can perform most upgrades, peace of mind comes when this activity is performed by a trained and knowledgeable resource.
ThetaPoint’s Upgrade Service focuses on making sure product upgrades are completed without issue and minimize any downtime that may be required. As part of the service, ThetaPoint will test and validate a customer’s environment prior to the upgrade to ensure that their wont be any technical issues that could cause an extended system outage.
ThetaPoint currently offers Operations & Maintenance service for the following SIEM Platforms:
For more information on this or other ThetaPoint Service Offerings, please contact us.