ThetaPoint’s Operations & Maintenance (O&M) Managed Service removes the complexity of managing your security tools so you can focus on achieving organizational security goals. Our monitoring platform allows us to identify root causes in seconds instead of waiting for symptoms to manifest themselves over time ensuring 99.9% availability and optimum performance.
Maintain security software and appliances with the latest software releases, patches, hotfixes and other updates.
Monitor security software and appliances for availability, performance and other issues.
Triage and provide Break / Fix services for all ThetaPoint O&M and vendor Support tickets on behalf of customer.
Touch Free hours are used for extended break / fix situations and additional ThetaPoint service offerings.
ThetaPoint is a leading provider of strategic consulting and managed security engineering services. We help clients plan, build and run successful SIEM and Log Management platforms and work with the leading technology providers to properly align capabilities to clients needs. Recognized for our unique technical experience, in addition to our ability to quickly and rapidly solve complex customer challenges, ThetaPoint partners with some of the largest and most demanding clients in the commercial and public sector.Learn More