As ArcSight products mature and gain additional functionality, customers need to upgrade their deployed technologies to get the most out of them. While customer administrators can perform most upgrades, peace of mind comes when this activity is performed by a trained and knowledgeable resource.
ThetaPoint’s ArcSight Upgrade service focuses on making sure product upgrades are completed without issue and minimize any downtime that may be required. As part of the service, ThetaPoint will test and validate a customer’s environment prior to the upgrade to ensure that their wont be any technical issues that could cause an extended system outage.
For more information on this or other ThetaPoint Service Offerings, please contact us.